Terms of Service

These Terms of Service (“Terms”) constitute a legally binding agreement between you and Prova Technologies, Inc. (“Prova,” “we,” “us,” or “our”) governing your access to and use of the Prova platform and related services. By creating an account or using the Service, you agree to be bound by these Terms.

By accessing or using the Prova platform, you represent that you are at least 18 years old, have the legal authority to enter into these Terms on behalf of yourself or the organization you represent, and have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

If you are accepting these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. If you do not have such authority, you must not access or use the Service.

Prova is a cloud-based operations management platform purpose-built for high-end vehicle storage facilities. The Service includes tools for vehicle profile management, climate monitoring and alerting, service history tracking, owner relationship management, scheduling, billing, and reporting.

The Service is designed for professional use by facility operators, managers, and their authorized staff members. It is not intended for personal or consumer use. Vehicle owners whose assets are managed by a facility may access limited owner-portal features as granted by the facility operator.

Prova reserves the right to modify, suspend, or discontinue any aspect of the Service at any time, provided we give reasonable advance notice for material changes. We will not unreasonably degrade the core functionality of the Service during an active subscription term.

To use the Service, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to: (a) immediately notify Prova of any unauthorized use of your account or any other security breach; (b) ensure that all users with access to your account comply with these Terms; and (c) not share your account credentials with unauthorized parties or use your account in a way that circumvents the per-seat licensing model.

Prova will not be liable for any loss or damage arising from your failure to maintain adequate account security. You are solely responsible for all activity that occurs under your account, whether or not authorized by you.

Access to the Service requires a paid subscription. Subscription fees are billed in advance on a monthly or annual basis, as selected at the time of purchase. All billing is processed through Stripe, our third-party payment processor.

Monthly Plans. Monthly subscriptions are billed on the same day each month. You may cancel at any time, and cancellation will take effect at the end of the current billing period. No refunds are provided for partial months.

Annual Plans. Annual subscriptions are billed in full at the start of each annual term. Annual plans are non-refundable except in the case of a material breach by Prova. If you cancel an annual plan, you will retain access through the end of the paid term.

Free Trial. New accounts receive a 14-day free trial with full access to the selected plan tier. No credit card is required to start a trial. At the end of the trial period, you must provide payment information to continue using the Service.

Prova reserves the right to adjust pricing with 60 days' advance notice. Price changes will not apply to active annual subscriptions until the start of the next renewal term.

You retain full ownership of all data you input into the Prova platform, including vehicle records, owner information, service history, climate logs, and any other content (“Customer Data”). Prova processes Customer Data only as directed by you and as necessary to deliver the Service.

You grant Prova a limited, non-exclusive, royalty-free license to host, store, transmit, and process Customer Data solely for the purpose of providing and improving the Service. We will not use Customer Data for any other purpose without your explicit consent.

Upon termination of your account, you may export your Customer Data in machine-readable formats within 30 days. After this period, Prova will securely delete your Customer Data from our systems, except as required by applicable law or as retained in anonymized, aggregated form for platform analytics.

You agree to use the Service only for lawful purposes and in accordance with these Terms. You may not:

• Use the Service to store, transmit, or process data relating to illegal activities or in violation of any applicable law or regulation
• Attempt to gain unauthorized access to any part of the Service or to other accounts
• Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Service or any underlying algorithms
• Reproduce, copy, resell, or exploit any portion of the Service without Prova's prior written consent
• Use automated tools (bots, scrapers, crawlers) to access or interact with the Service except through our published APIs
• Introduce malware, viruses, or other harmful code into the Service or its connected systems
• Impersonate another user, person, or entity, or misrepresent your affiliation with any person or entity

Violations of this section may result in immediate suspension or termination of your account without refund.

The Prova platform, including its software, design, user interface, features, documentation, trademarks, logos, and all related intellectual property, is owned exclusively by Prova Technologies, Inc. and is protected by copyright, trademark, patent, and other intellectual property laws.

These Terms grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes during the subscription term. This license does not include any right to sublicense the Service to third parties or to use the Prova name, logo, or trademarks without prior written consent.

As noted in Section 5, Customer Data remains your property. Nothing in these Terms transfers ownership of your data to Prova.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PROVA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICE, EVEN IF PROVA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL PROVA'S TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE EXCEED THE AMOUNTS PAID BY YOU TO PROVA IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH LIABILITY.

Some jurisdictions do not allow the exclusion of certain warranties or limitations on implied warranties or liability, so some of the above limitations may not apply to you.

Either party may terminate these Terms at any time. You may cancel your subscription through the account settings page or by contacting support. Prova may suspend or terminate your access to the Service immediately, without prior notice, if you materially breach these Terms.

Upon termination for any reason: (a) your license to use the Service will immediately cease; (b) you must cease all use of the Service; and (c) Prova will provide you with 30 days to export your Customer Data before it is deleted from our systems.

Sections relating to data ownership, intellectual property, limitation of liability, and governing law shall survive termination of these Terms.

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts located in New York County, New York, and you hereby irrevocably consent to the personal jurisdiction and venue therein.

Any dispute arising out of or relating to these Terms or the Service that cannot be resolved through good-faith negotiation shall be submitted to binding arbitration administered by JAMS under its Streamlined Arbitration Rules, except that either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm.

Questions about these Terms of Service should be directed to: